Forum Discussion
Random black border around the modern player?
I just would like a borderless player, but in the screenshots attached you see that there are black borders. I tried every setting in the player options but nothing seems to work. The border also seems pretty random (the examples show 2 different borders, none of which completely connects on all sides).
Your Screenshots are in the Preview mode. Are you seeing this also in the published output?
Thanks for replying.
I did some test publishing. It only seems to appear in the preview mode, which is a relief. Still hoping this will get fixed, because preview mode is used often when i'm having face-to-face meetings with SME's or colleague developers .
Hi Tim,
Please try repairing your Storyline 360 installation to see if this fixes the border issue for you. You'll also want to ensure that your computer and monitors meet the minimum system requirements mentioned in this article.
If the black border doesn't go away, please open a case with our support team here for additional assistance.
