Forum Discussion
KellyAuner
2 years agoStaff
Hi, Jeffrey!
It sounds like you were able to come up with a workaround. Since the course works on your iPad, but not always with your LMS, the issue could be the environment in which it's played rather than the course itself.
If you run into this issue again, one way to troubleshoot is with SCORM Cloud. If it works correctly in SCORM cloud, then I suggest that you reach out to your LMS administrator. If it doesn’t work in SCORM cloud, the issue is likely specific to your file, and we'd be happy to take a closer look privately in a support case. We'll delete it from our systems once troubleshooting is complete!