Forum Discussion
Problem with Rise duplicating files when published
Hi All,
I've published 5 Rise courses, 1 of which uploaded to our Cornerstone LMS fine, however the other 4 spat out 'Critical error - Unable to unzip file... file analyticsframe.html already exi...
Hi folks! We wanted to share here that this issue has been fixed:
Duplicate Storyline 360 files were included in the exported package when duplicate Storyline 360 blocks were included in a course.
Please republish your Rise 360 courses to take advantage of the cleaner file structure! Please reach out to our support team if you see anything unexpected.
Hello - We are experiencing the same issue. scormcontent>assets>QRgqS0mPKnxy9SZb duplicate files.
Hi, Tara! I'm sorry to hear you're also having the same issue. To work around this, please try manually deleting or renaming the duplicated files. We'll be sure to let you know if we release changes that will help!
