Forum Discussion
claudiarizze768
5 years agoCommunity Member
Problem with audio player on Rise 360
Hi, I have a problem with the audio files on Rise 360. Sometimes the player doesn't work properly. It happens randomly and on different browsers. The player does not indicate the duration of the au...
AlyssaGomez
5 years agoStaff
Thank you, Laurent. Can you please try to clear your cache in Chrome?
- Select the More icon in the upper-right corner.
- Click More tools and then Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Make sure the Cookies and other site data and Cached images and files are selected, then click Clear data.
- For more information, check the Google support site.
After you have cleared your cache, please try these two links again in Chrome:
Let me know how it goes!