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ErinHurley-6651's avatar
ErinHurley-6651
Community Member
3 years ago

Problem with audio content on module device

Hello, 

 

I've recently published a course to our internal LMS, and though it plays fine on my phone (a samsung) it doesn't appear to work on other types of phones (it works fine on a desktop. 

Please help any ideas what I'm not doing?

  • To clarify, we tested it on review 360 through a phone and none of the play buttons work either. This indicates a compatibility issue between the phones and articulate ...

  • Hi, Erin. 

    Thank you for opening a support case! I see you're working with Lejan, so you're in great hands!

    Please reach out through the case if you have additional questions.