Forum Discussion
Problem starting courses after Nov 28 update & 64bit version
After updating to the latest version of Storyline 360 courses no longer start without having to click the play button in the browser. I have no media on the first slide of the course. It happens when previewing and after publishing. It also happens with the 64-bit version of Storyline 360. I'm guessing this is due to the upgrading of Chromium. I have had to role my version back to the last version where it doesn't happen. Is anyone else experiencing this? Can articulate please help.
Hi David!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Hi David, 👋
Thanks so much for reaching out! You are experiencing a known bug that's on our team's radar.
We do not have any updates to share on a bug fix at this time, but we'll be sure to update this thread with any news so that you are in the loop!
Hope that you have a great start to your week!
Hi David!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Thanks Jose, all updated and working :)
I appreciate you sharing that the new update resolved the issue on your end, David!
If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!
