Forum Discussion

TonyaHowe-b6060's avatar
TonyaHowe-b6060
Community Member
3 months ago

Problem deleting or adding content to a lesson

Hi, folks-- having a problem with a Rise course. One module seems to be glitching; I can neither delete it nor add content to it. 

Here's what happens when I attempt to add content--"something went wrong," with no changes after refresh:

 

Here's what happens when I attempt to delete the lesson--it just "processes," with no action:

Please advise? Here's the course on Review, but the module in question is not visible. https://360.articulate.com/review/content/dc8d9944-27c7-43eb-b140-345216c4223d/review

Thanks!

Rise 360
  • TonyaHowe-b6060's avatar
    TonyaHowe-b6060
    Community Member
    2 months ago

    Ah, nevermind. After waiting a few days, the problem resolved itself. I still don't know what the problem was, but the course is working fine and editable. 

    • LaurenConnelly's avatar
      LaurenConnelly
      Staff
      2 months ago

      Hi Tonya!

      Sorry for the delay! We are a small team working here in E-Learning Heroes. In the future, if you need immediate assistance I'd suggest submitting a support case to reach our larger Support Team, who usually helps out quite quickly.

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