Forum Discussion

ErinNilles's avatar
ErinNilles
Community Member
4 years ago

Print Results causing publishing error

Hi there!

I'm adding a Print Results button and it seems to be effecting my ability to publish the project to Review 360. Every time I disable the trigger, my full project will publish. When it's enabled, I receive the error, 'There was an error publishing your course to Review 360. Please check your internet connection and try again.'

storyline 360
  • RenGomez's avatar
    RenGomez
    Staff
    4 years ago

    Hi Erin,

    Thanks for reaching out, and I'm sorry you're running into this roadblock! I just tried this on a sample course and had no issues publishing to Review 360. Try these tips to help:

    • Delete and recreate the Print Results button.

    • Review the trigger to ensure the correct results slide and button are selected.

    Our support would also be happy to take a look at your file and help you troubleshoot. Feel free to share your .story file in a case!

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