Forum Discussion
Presenter 360 Not Publishing
Hi,
I'm having issues trying to publish my PowerPoint presentation to Rise360. It keeps crashing. I've also tried publishing it to LMS and the same issue keeps occurring. I've tried rebooting my ...
Hi, I am having similar issues per above. I've submitted reports on the pop up that occured as well concerning Presenter 360. I had successfully published a course on 25 March 2021 but on 26 March I ran into publishing issues. I am still having the same problems today. Issues are
1) converting a 30 page ppt with audio and embedded youtube links.
2) when i get to convert 1 page, the audio is missing
3) this is opposed to the one that I managed to convert last THursday (audio and video intact).
Screenshot of issues and code of issues in attached file. Appreciate your advice please. Thanks, Faz
Hi Fazlyn!
It sounds like you're running into an error message when publishing your Presenter 360 project! I'm happy to help.
It sounds like you've converted a 30-page PowerPoint with audio and embedded youtube links that are causing an error message when publishing. How are you publishing the course?
The error message that you've shared references objects in your specific project, so it would be helpful for us to take a look at the Articulate Package. Would you mind uploading the Articulate Package to our team using a support case? Your project will be deleted after troubleshooting.
