Forum Discussion
Peek videos not aligning with display
I'm fairly new to Articulate 360 and having trouble with Peek. After etting my frame to capture what I want, I create a video to walk my learners through using certain systems. The video that is ava...
Hmm, that's really curious, Sarah! I'm going to open a case on your behalf so we can get this sorted out as soon as possible. Keep an eye on your email--you'll see a message from our Support team soon!
Hi Alyssa,
Came back to this thread as the same issue is happening again. Still in Windows 10, this time with an external monitor. Every time, I'm framed up correctly but the cursor in the video that Peek captures is not aligned with the screen. I've attached an example. You can see that the frame is right, but the cursor is sitting in the middle of the screen, which doesn't show/teach learners where to click to access the pieces we want them to see. Can you provide any pointers on how to trouble shoot this?
Thank you!
