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SilvaCarver's avatar
SilvaCarver
Community Member
3 years ago

Peek recording showing as pixelated in Replay

I've used all of the Articulate 360 tool for a couple of years and love Peek. However, I've just got a new work laptop and now when I screen record using peek it looks fine if I watch it in Review, but if I import it to Replay it is horribly pixelated and unusable.

How do I get a clear recording?

  • Hi Silva,

    I'm sorry you're having an issue with your Peek videos showing up pixelated in Replay! I have opened a support case on your behalf. You will be hearing from support engineers soon to help you with this issue.

    Thanks for reaching out!