Forum Discussion
Pb export audio in Storyline
Hi,
I work with Articulate 360 and I have done the update of Storyline 360 (SL) today. I have an SL module with just one audio file, when I preview it, the audio works and when I export it as web version, the audio file is physically present but the audio can't be heard ... It's the first time I have this problem. Could you check it please, I send this very little project in attachment, the pb is relative to the Slide 3. Thanks a lot.
Serge
hi Serge,
I checked your file, and the published output worked fine for me - the audio is playing as it should. Please check whether your browser tab is muted. This might be the issue. I hope it helps.
- you have no audio on slide 1 => the storyline "play" button don't appear before start course
- you jump from slide 1 to slide 2 without a user click
- you jump from slide 2 to slide 3 without a user click
- no audio on slide 3 because the browser is blocking audio, because no user click was before
solution:
- add on your slide 1 a short audio e.g. on an unused layer
- now storyline adds a play button before the course => audio is playing on all following slides
more infos:
https://community.articulate.com/discussions/articulate-storyline/audio-is-not-working#reply-904680
