Forum Discussion
One URL on a slide doesn't open, but others do!
My colleague and I are having a lot of trouble with the attached slide. The webpage in marker 1 doesn't open when the hyperlink is click on, but the webpage in marker 4 opens just fine. The link in marker 1 is a good one, and I can actually get it to work if the link is separated from the other text (see second attached file).
Here is the Review 360 link of the original slide, so you can see what I mean by "doesn't open": https://360.articulate.com/review/content/c5eefb91-cdf8-4015-9280-fed2803c2160/review
Here is the Review 360 link for the slide where the hyperlink is in isolation in the marker (no body text), and as you can see, it works: https://360.articulate.com/review/content/4a3b3d2a-0181-4cac-bca2-552a364093c1/review
Any help would be appreciated. This is driving us nuts!
I don't know why the links in one marker don't work.
For that type of weird behavior, the first thing I do is create a new object to see if the behavior repeats itself.
I did that in the attached file; it's got Marker1redone. And its links work fine when published.
If this doesn't fix the issue for you, I suggest you contact the Articulate Support Staff directly. You can do that here: https://articulate.com/support/contact/360-teams
I did try making a new marker but that didn't work either. But your slide works. I just copied over. Thank you.
Glad to hear that Judy was able to assist you, Anja!
If you have any other questions pop-up, please let us know in this thread or privately in a support case.
Have a great weekend! ☀️
