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DebraBrennan-92's avatar
DebraBrennan-92
Community Member
3 years ago

One Storyline eModule not reporting as completed in our Thought Industries LMS

Hello! We are getting ready to go live with a new software system and a new LMS (Thought Industries). We have loaded about 2 dozen Storyline files and they all work except one - and we cannot get it to report completed. The trigger we used for all of them is very generic "mark completed when timeline starts on this slide" Is this SL related or TI, in your opinions?

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    3 years ago

    Hi Debra,

    Welcome to the E-Learning Heroes community! ✨

    Have you tried testing your course in SCORM Cloud? You can find instructions, here!

    If the issue persists, then we'll be happy to take a look at your file to see what's going on. You can share your file with us here or privately in a support case. If the course works properly in SCORM Cloud, then the issue is likely within your LMS, and I'd recommend reaching out to them for assistance.

    I hope this helps!

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