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BeansproutMo921's avatar
BeansproutMo921
Community Member
6 years ago

Object intersection not working

Hey all, I'm builing a little 'search and find' mock up but as soon as I add in the 'when object intersects' trigger, the whole thing craps out and preview just sits there trying to load. Here'...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I wanted to share some great news! We are no longer seeing this bug that prevented the Object Intersects trigger from working when intersecting with an object that was part of a grouped object in a Storyline course.

    Please make sure that you are using the current version of Storyline 360 (3.72.29699.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

FatemehEb's avatar
FatemehEb
Community Member

Hi, the same problem is happening to me. in fact, I have a drag and drop activity and the drag items are part of a scroll bar. So everytime that I use the whens the object is dropped trigger, I can't get a preview anymore and it's just a blank white page. Can you please help me?

StevenBenassi's avatar
StevenBenassi
Staff
9 months ago

Hi Fatemeh Eb!

Sorry to hear you've also run into this setback!

Would you be comfortable sharing a copy of your .story file for testing? I'd be happy to take a closer look and confirm if you are being affected by the same issue being discussed in this thread. Feel free to upload it here in the discussion or privately through a support case.

We'll delete it from our system as soon as troubleshooting is finished!

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