Forum Discussion
Object Conditions
I want to set a trigger condition based on an object state, but whenever I try to select Objects, from the Conditions drop-down, Storyline crashes. Any insights?
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
Hello Ta'Tarneshia,
I see that you’ve reached out to our Support Engineers and are working with my teammate, Johnrey! You’re in great hands. We’ll continue the conversation in your support case!
- GarryMotto-f5daCommunity Member
On a side note concerning this issue, I found that if I use my arrow keys to navigate between the selections it works just fine. Any time I simply try to click on one with my mouse, it crashes. Problem is when your in a rush and trying to get things done, trying to remember to use the arrow keys is not easy.
- JoannaKrashnikeCommunity Member
I am having the same problem. here is the error code. Can someone at articulate please solve this?
- JohnMorgan-c50cFormer Staff
Hi Joanna,
Thanks for letting us know about this and sharing these files! I'm sorry you're running into this snag! I have opened a support case on your behalf. You may have seen the support email that was sent. Our support engineers will be in contact soon to help you through this issue.
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!