Forum Discussion
Not receiving email notifications for comments in Review
This week I sent a Review link, but none of the comments has generated an email. I've checked all the settings and I should be receiving instant notification when a comment is left in Review. ...
Include me as one of the folks who is no longer receiving notifications, despite all my settings being checked. This started on Monday for me. I have updated my SL software and checked email junk folders. Please keep me posted. Thanks.
Hello Transfers!
Thanks for reaching out, and I'm sorry you're facing this issue as well!
I checked our records and confirmed that an email notification hard bounced on June 28th. I already re-activated it, so moving forward, you should receive all notifications!
I'd recommend having someone leave a comment to test this. If you're comfortable sharing your Review link publicly here or privately here, I'd be happy to leave a quick comment.
If you still don't spot any comments after checking your spam folder and adding notifications-no-reply@articulate.com to your address book, connect with one of our support engineers here so they can investigate further!
