Forum Discussion
SondraDaugherty
7 years agoCommunity Member
Not receiving email notifications for comments in Review
This week I sent a Review link, but none of the comments has generated an email. I've checked all the settings and I should be receiving instant notification when a comment is left in Review. ...
AshleyT-Pollard
7 years agoStaff
Hi Nickie,
I'd love to help figure this out - I took a look at the email you're using here in ELH and didn't see an Articulate 360 account associated with it. Perhaps you have a different email address which you've authored and published courses to Review with?
Since it seems like we'll need a bit more info to track this one down, let's work in a Support case! Can you reach out to my team and let us know the email you are using (best if you can use that email to start your case!) and what the title of your Review course is? We can then look into when comments are made and why those emails may not be going through.