Forum Discussion
Not Receiving Comment Notifications Using 'Request Review'
Hello! I have the option selected to receive notifications about the project, but I am not getting them via email. I have to manually go in and check to see if there are any comments. If I sent the ...
I am having the same issue. My project notifications have been set to All Activity.
Hello Vicki,
Thanks for reaching out!
If you have your notifications properly configured, please get in touch with your IT team so they can check if you are receiving all emails from the articulate.com domain. One troubleshooting step they can do is to add a rule that allows all emails coming from @articulate.com to reach your inbox without being flagged.
If this doesn't help, please open a case with our support team here so we can investigate further.
