Forum Discussion
no sound on drag and drop object on mobile device
Hello,
I have a drag n drop exercice. All drag n drop button activate a sound.
It's ok on PC, but sounds doesn't work on mobile device (samsung, oppo,...)
Thanks for help !
It's only working on Firefox !
The module is read to an application exclusively on smartphones. Reading does not go through a browser. Have you an over solution ?
Hi Nico,
Sorry to hear that you ran into this snag. I tested your project file on my end and these were the results that I got:
- Audio played without any issues when viewed on an iOS device
- Audio did not play when viewed using Google Chrome on an Android device
We are currently tracking a known issue that causes certain audio not to play when a course is viewed on an Android device. I've opened a support case on your behalf so our support team can verify if this is the bug affecting your project. Please keep an eye out for an email from our support team in your inbox.
Hi Christine,
If you are being affected by similar behavior, please open a case with our support team here so we can take a look at your project file and see if we have any workaround available for you!
