Forum Discussion
New in Storyline 360: Integrated Review 360 Comments
- 8 months ago
Based on your feedback, we made an improvement that we hope elevates your in-app comments experience. You can now easily address feedback on a specific course from various stakeholders. View comments for multiple Review 360 items right in Storyline 360 or Rise 360.
Let us know your thoughts about this enhancement. We'd love to hear from you!
Hello! I am so excited to see this new feature. I updated the app to try and test it out but it doesn't seem to work for me. I have to most recent build of the Articulate 360 and SL 360 so I'm not sure why it's not working.
Hi Susan,
Thanks for trying out the latest version of Storyline 360! I'm sorry to hear you're having issues with the new integrated comments feature.
Kindly provide more details on what you're seeing so we can better help. If you're unable to access the comments, please check if you've published your course to Review 360 already. If the issue persists, I recommend these items:
- Confirm if you're working on your local drive; working on a network drive can cause erratic behavior.
- Try running these steps to fix installation issues.
Let me know how it goes; I'm happy to assist further as needed!
- PhilMayor2 years agoSuper Hero
Rock will be able to confirm this, if you have done a save as after uploading to review sometimes the comments do not connect with you course should be able to correct this by opening the previous save copying the unique ID and replacing it in your current save version.
Sent from my iPhone
- Susan_B_Rice732 years agoCommunity Member
Hi Phil,
Thank you so much! This was helpful in determining what I was missing in order to get the comments to appear. Good to know about "saving as".
- jauscrick2 years agoCommunity Member
Hi,
I am also having trouble viewing the existing comments but I absolutely saved a new version. How can I find and update the identifier?
- LaurenConnelly2 years agoStaff
Hello Jessi!
Are you using the latest version of Storyline 360? We just released Storyline 360 Update 78 (Build 3.78.30680.0).
Also, when you say that you saved a new version, did you save a new copy of the .story file? If so, you might want to publish the course to Review 360 using the option to Publish a new version of an existing item.
Please let me know if I am off base!
- Susan_B_Rice732 years agoCommunity Member
Hi Eric,
Thank you. After reading Phil's response I realized that I hadn't save the new project file prior to publishing to Review 360. After I did that and re-published to Review 360 all was good. I was able to see the comments in the Storyline project.