Forum Discussion
New in Storyline 360: Customize Closed Captions
Have you ever added closed captions only to realize they're covering up important slide content? Or maybe you wanted to change the colors to fit your brand guidelines? If so, you're in luck! With tw...
Good day, my story is different, I made a video on Storyline, with closed captions, but once I publish it as video and play it, the captions don't appear/display,
Please help, am i missing something?
Hi Sizwe!
Sorry to hear the closed captions are absent from your published-to-video Storyline file!
If you've confirmed the captions have been added to your audio/video tracks successfully, they should automatically be included in the published output as a VTT captions file. Do you mind sharing how you are viewing the file after it was published? On a local media player, or an online hosting service?
Also, if you're comfortable sharing the .story file you used for publishing, I'd be happy to take a closer look and test the playback on my end! Feel free to attach a copy here in the discussion or privately through a support case.
