Forum Discussion
New in Storyline 360: Background Audio
We’ve got news that we think will be music to your ears—you can now add background audio to your Storyline 360 courses! Thanks to this highly requested feature you can set the right tone for your tr...
Hi everyone!
Good news! I'm happy to share that we just released Storyline 360 (Build 3.81.31200.0), which includes a feature to control the background audio for each slide using triggers to play, pause, or stop the playlist.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
Hi - in an attempt to address the erratic volume levels of background audio, I lowered the volume on the actual mp3s before importing them in, so that even at their maximum, the audio wouldn't overpower the voiceover. However, I found that possibly Storyline 360 'boosts' or normalises the mp3 file so it's still so loud. I'm trying to deliver to a client for next Tuesday and the background audio is a real issue because the course is presenter/VO led.
Even when you enable the instruction to lower the background audio when the VO plays, this does not consistently happen.
Hello Natalie,
Sorry to hear that you ran into this snag.
I tried recreating the behavior using a simple file with background audio and narration, and I didn't experience the behavior you encountered where the background audio played over the narration. I've attached the file that I used for testing so you can test to see if we get similar results.
Have you tried making sure that the 'Optimize audio volume' option is not checked for your course before you published it?
If leaving this box unticked doesn't fix the behavior, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
Hi Joe
I got my solution from Nejc https://www.youtube.com/watch?v=FNQlWD84AT8It's when you press next in the player mid voiceover that is mostly causing the erratic background audio volume changes.
It meant I had to do every slide in all 3 modules, but for the purposes of delivering to the client, I was just happy to get it solved.
It would be really great if this could be solved in the software itself so that this trigger doesn't have to be applied for every slide containing foregrounded audio.Hi Natalie,
Thanks for sharing what fixed the issue for you. It looks like the bug in the Youtube video you shared was fixed in a recent release of Storyline 360. Did you already have the latest version of Storyline 360 installed when you tested the issue? If not, please try updating to the latest version and then test the issue again to see if it will now be fixed.
Let us know how it goes!
