Forum Discussion

IanMonk's avatar
IanMonk
Community Member
6 years ago

Lightbox flickers when opened

I'm having an issue where lightbox slides flicker/flash white when they are opened. Has anyone experienced this before?  I'm running the latest version of Storyline 360. Published to HTML5 and vie...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I wanted to share some great news! We are no longer seeing the bug that caused the Lightbox slides to show a white space and flicker when loading.

    Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

RenGomez's avatar
RenGomez
Staff
5 years ago

Hi Heather,

Thanks for reaching out, and I'm sorry you're running into this issue. Just to confirm, we do have a bug reported where:

Lightbox slide shows a white space and flickers when loading in the Classic Player.

We don't have this reported for the Modern Player, so that may be worth trying if possible. We're still monitoring the impact of this bug, so I appreciate you letting us know that it's affecting your projects, and we'll be sure to update you with any progress.

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