Forum Discussion
Issues with Autoplay trigger after Storyline update (3.90.32850.0)
Hello,
We have been working on a course where we created an autoplay trigger, allowing the courses to be played automatically or on demand, depending on the learner's preference. Since the recent update, our trigger has stopped working. However, when we reverted to version 3.87.32265.0, it functions properly.
We need assistance with this issue, as updating our Storyline versions is crucial for our workflow. The older version (3.87.32265.0) has significant problems with rendering MP4 videos, taking approximately 1.5 to 2 hours, and the final MP4 files do not contain any video.
I would be happy to share a copy of our Storyline file and provide it once we receive feedback or assistance from your team.
Hello Ariana!
I'm sorry for the trouble! It would be helpful to see your .story file for testing. It would be best if you could share it via support case, as that goes directly to our Support Engineers. They'll test your project and reply via email.
