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Ange's avatar
Ange
Community Member
3 years ago

Issue: Latest version Articulate 360 Storyline.

Hi,  I downloaded the latest version of Articulate  360 storyline and now: 
1. I cannot open courses done less than a day prior to the installation, error message says corrupted, invalid or earlier version - no possibility of update to this version included like I have seen in the past when I updated.


2. The button states in this new version seemed fine when I added them, but when I open them to edit they are all appearing with a red cross on them accompanied by an Articulate pop-up 'error' message.

Is anyone one else getting the same?
If so how did you deal with it, bar reverting back to earlier version?

Thank you

  • Hi, Ange! 

    I understand how frustrating it can be to have these issues arise after downloading the latest version of Storyline 360. Thank you for bringing this to our attention and opening a support case with our team! I see you're working with Ronaziel. You are in great hands!

    Please reach out to Ronaziel through the case if you have additional questions. 

    Have a great day!