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KelseyGodfrey's avatar
KelseyGodfrey
Community Member
4 years ago

Is Rise 360 currently down and not working?

I've checked the status site for Articulate and it says everything is up and working...however everything is down on my team's end. Today we showcased the assets we've built with Articulate (Rise/Storyline 360)...so the timing is impeccable haha Anyone else having issues?

Once we log in, the page says our session has timed out and we're given the option to refresh but no positive resolution.

  • Hi, everyone!

    Rise 360 may be intermittently unavailable for some users right now, and we’re looking into what went wrong. We’ll let you know as soon as we have more info. We’re so sorry for the trouble.

    Please subscribe to our status page for updates! 

  • Hi, folks. Rise 360 is working normally again, and we're monitoring performance. Let us know if you're still having trouble!

  • I'm having the same issue, just cycling through 'Your session has timed out' and 'Your computer is offline' errors. I can access Rise for 5-10 seconds before the errors pop up again.

  • I'm having the same issue. It shows "Your session has timed out" after seconds and the page keeps refreshing in a loop.