Forum Discussion
StevenBenassi
6 months agoStaff
Hi Michael!
Sorry to hear you've run into this setback! Glad to see Andrew has been helping you!
I would first like to confirm that all network endpoints are enabled. You may need help from your IT team on this! Please check if port 443 is open. If not, ask them to open port 443 and add the domains in this article to your organization's 'allowlist'.
If the issue persists, please connect with us through a support case. We'd be happy to continue troubleshooting with you!