Forum Discussion
Impossible to import PPT
Hello,
I can't import a pptx in storyline 360.
I followed the procedures of the help to solve the problem (office repair ...) but without success.
Can you help me please ?
- BeccaLevanCommunity Member
Bonjour, Sandrine! Welcome to E-Learning Heroes 😊
I'm happy to help troubleshoot this snag — Let's jump in with these tactics:
- Try renaming the PowerPoint without any spaces, then import again.
- Take a look at these reasons why you might be seeing this error and see if it provides any clues.
If there isn't improvement after walking through those steps, could I have you share the PowerPoint file with us here? We'd be happy to test this out for you!
Looking forward to your response so we can keep at this!
- SandrineLeMa902Community Member
Hello Becca,
I tried all you said me but it's don't works...
I sent you my ppt to search where is the problem.
Thank you to tell me if you find a solution.
I need to work on it as soon as possible ;)
- BeccaLevanCommunity Member
Thanks so much for sharing your PowerPoint file so I could test it! I was able to import your PowerPoint into Storyline 360 without issues.
- Could I have you save the attached PowerPoint to your local drive and try importing again, but this time only try importing a few slides at a time?
I've also attached the .story file to this post for you to take a look, so let me know if it looks good on your end!
- SandrineLeMa902Community Member
Hi Becca,
I tried to test with your ppt but it's don't work anymore :(
Have you the possibility to help me to find where the problem come from ?
Am I the only one to have this problem ?
Thanks for your help
- BeccaLevanCommunity Member
Hello again, Sandrine!
I opened a support case on your behalf and followed up via email. Let's keep at this in your case so we can troubleshoot 1:1 — I'm staying tuned for your reply!