Forum Discussion

MichaelSemmler's avatar
MichaelSemmler
Community Member
2 years ago

Importing content from Rise.com trial account to Rise 360 subscription

We had a new user create a trial account in Rise.com while they were waiting for our procurement system to process the order for a subscription to Rise 360.  They spent some time developing conten...
rise 360
KarlMuller's avatar
KarlMuller
Community Member

Hi Helene,

Unfortunately you cannot import a course in a SCORM file into Rise as an editable file.

Do you still have access to your trial account?

HelenevanNieker's avatar
HelenevanNieker
Community Member
7 months ago

Thanks, Karl. I have logged a ticket, and they gave me access to the trial
version again to transfer to the course.

*Helene van Niekerk*

  • EricSantos's avatar
    EricSantos
    Staff
    7 months ago

    Hi Helene,

    Thanks for sharing how the problem was resolved for you! I'm glad that my teammate Darwin was able to help grant a 7-day retrial to transfer the content.

    If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!

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