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ElizaRoss-92469's avatar
ElizaRoss-92469
Community Member
4 years ago

Hyperlinked text not clickable

Hi, we have had an external provider develop a Storyline course with multiple hyperlinks. The hyperlinks behave as expected (some are multiple hyperlinks in a single text box and some are a single hyperlink in a single text box) when previewed in Storyline. However, once published as a SCORM the text remains blue and underlined but the functionality to hover and click the hyperlinked text is no longer connected and appears in a small random part of the text box. I have also tested this in SCORM Cloud. Is this an issue with the way it has been hyperlinked or published? Thanks for your help.

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Thanks for reaching out, Leadership!

    I appreciate you giving us these details, and great call testing this out in SCORM Cloud!

    From here, I'd recommend connecting with one of our support engineers and sharing your file if possible. This way, they can see how your project is set up and help nail down the cause. We'll reach out shortly after hearing from you!