Forum Discussion
ChristyTucker
2 years agoCommunity Member
Removing unnecessary words can be helpful, but removing too many words can obscure the meaning. I think those examples add cognitive load to understand the directions because you have to work to fill in the missing words. In a button, label, or spreadsheet column heading, that kind of ultra-concise language is great. In elearning, not so much.
Check Patti Shank's work, specifically Write and Organize for Deeper Learning. She has a number of citations in her book that can help you with this.
- AnnieLouden2 years agoCommunity Member
Thank you! And yes, working to fill in the missing words is why I have such a problem with it.