Forum Discussion
Font and Formatting Off in SuccessFactors
Hi, I'm able to publish a Storyline 3 file and run it successfully through SCORM Cloud with no issues. However, when the file is uploaded to SuccessFactors (our organization's LMS), some of the form...
Hello Ian, I've had the same issue as you have described. Can I please ask what font are you using in your Storyline? Also, do you have functional or admin access in SuccessFactors?
Hi Michal. I used Arial throughout the file, although the initial file creator used different multiple fonts. So nothing crazy that SuccessFactors shouldn't have been able to recognize.
I don't have functional/admin access in SuccessFactors.
An update: the fonts are now displaying properly due to a fix on SF's end. Thank you to all who reached out to assist.
Hello Ian, Thank you! I have functional admin rights in SuccessFactors and I had to ask Super Admin to restart / refresh my functional admin account. This method worked for me and had no issues with font ever since. May I ask what fix had to be done in SF to work for you?
I don't know, as I don't work with SuccessFactors beyond using elearning files there. Another department has SF admin rights and handles fixes.
Thank you Ian! I think they probably did the same.
