Forum Discussion
Exporting comments from Review not working
HI, Today, as I am exporting comments in the pdf format from Review, the exported pdf is blank. Am trying to urgently collate the comments for sharing with the business group. I have not encountered this issue before and it is odd. Please could you help urgently. Thanks
Hi Rekha,
Thanks for reaching out! Sorry to hear you've run into this snag when exporting comments from Review 360. I was unable to replicate this behavior on my end.
- When exporting comments, what format are you selecting for Comment Order (By Slide or By Recent)?
- If you were to try exporting the comments with CSV format, are able to see the comments display?
- What browser are you currently using? Does this behavior happen in a different browser?
Feel free to share the exported PDF as well to this thread or privately in a support case so we can take a closer look at that as well!
Looking forward to hearing from you!
