Forum Discussion
empty grey area
Hi everyone
Apologies for this basic question. I tried to google it but could not find an answer.
I am seeing an empty grey area on both sides of the slides. (see attached screenshot)I would like the slides to be full screen but could not find a solution. I deactivated all player controls etc but I'm still seeing this.
Any ideas?
Thanks
- RonPricePartner
You will need to deselect the "lock aspect ratio" option. Then you can select any ratio you prefer
- RonPricePartner
Hello Ashraf
What Slide Size are you using (under design)? Also, I am assuming you are using the modern player and just selected "OFF" for menus and controls.
- Ashraf_AkbarCommunity Member
Hi Ron
Thank you for your prompt reply. The slide size is 960x540. Indeed, I am during modern player and I switched off the menus and controls but I am still seeing the same issue. I am attaching my story file if you could please have a look.
Thanks a lot - RonPricePartner
the 16x9 or 960x540 if you have the sidebar. Without it, there is some space. Mine was not as obvious as yours,
Adjusting the aspect ratio to a wider option (around 80x30) yielded better results. But a lot has to due to the aspect ratio of the screen and browser. Storyline is not 100% responsive, like Rise360.
- Ashraf_AkbarCommunity Member
Thank you Ron
How did you manage to get this view in the last screenshot where it's almost full screen.?
What should I enter in width and height to get similar results?
Big thanks for your help
- noeleusebioCommunity Member
Hi ron, how did you do the last screenshot? thank you!
- RonPricePartner
I used roughly an 80x30 aspect ratio - but you can experiment with a variety of aspect ratios to get what you want. Something close to 16x9 or 16 x 10 is usually a good option
- Ashraf_AkbarCommunity Member