Forum Discussion
Editing existing Rise scorm to update course in LMS - not working as expected
I am using articulate rise 360 and created a scorm course. I have uploaded this to my LMS. Some people have started it, others are incomplete and some have completed the course. I need to correct a...
Hi Rod!
Thank you for sharing the detailed feedback!
I would like our support engineers to have a closer look at the behavior you described, so I've opened a support case on your behalf. You're in excellent hands troubleshooting with them and they should be connecting with you via e-mail shortly!
StevenBenassiWe are having a similar problem with version control once we upload to our LMS. Any solutions? I do not have the same abilities as Rod in terms of opening and inspecting files.
Do I need to open a separate ticket? Even our LMS owner (elsevier) is having difficulty troubleshooting.
Hi ShannonBowling!
Sorry to hear you're also having trouble with Rise 360 content uploaded to your LMS! I'm confident we can find a solution here, but I'd like to gather a few more details:
- Can you share the specific behavior you and your team are experiencing with the version control?
- Which publishing settings did you choose when publishing the SCORM package?
- Does this issue affect all Rise courses or just one in particular?
Looking forward to hearing from you!
