Forum Discussion
download storyline file from Review
Hello,
Is there any way to download a file from Review after publishing it to Review? I ask as I am working on a storyline 360 project, published to review for my team to review, and then my computer crashed. Our IT was not able to recover any files from my computer. So the training is in Review, but I don't know if I can get the file from there some how. Is that possible?
Thank you
Hello KayLee!
We don't currently have the option to download a source file from Review 360 on our roadmap. However, you should still be able to open projects in Storyline 360 created in previous versions. If you've turned on the auto-recovery option, you should still find the previous versions of your projects in your Temp folder.
Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
Please let me know if you have any additional questions!
- MurariVyasCommunity Member
Hi Lauren,
We are happy that you were able to help many.
At the same time, I would request you to have a look at N number of requests you've got for the feature where the provided steps haven't been able to help us out.
Would love to hear some positive response about the request at least being taken up to be implemented down the line.
- TamaraThovtrupCommunity Member
I did that but it's not there. Is there somewhere else it could be?
- RobynMendels605Community Member
This is very disappointing news that I can't download storyline file from 360 review. I inherited a project from someone who died suddenly, and laptop has already been re-deployed. We have the links he sent to the subject matter experts last year for review & updates and now more changes are needed. Reading this string of messages tells me I will need to rebuild these entire courses, which really stinks and will take a lot longer. :(
Hello there, Erin!
There isn't a way to download a source file from Review 360, but it may help to see if the .story file is in your temp files:
- Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
- Scan the contents of this folder for a file that starts with the name of the project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
- Change the file extension of the copy on your desktop from *.tmp to *.story.
- Double-click the file to open it in Storyline.
We're also tracking requests for such a feature, so I'll make sure our report is up to date with your voice. Here's a look at how we prioritize such ideas!
- AllonMoraliCommunity Member
I can't stress enough how helpful this comment has been!
- EmanuelaSantandCommunity Member
Hi Articulate team,
When could we see the option to download a file from Review 360? I need to download a version that I can only find in this section and I would love to see this option implemented as soon as possible.
Thanks!!
- HollyK_C1Community Member
Just another +1 for the ability to download a file from Review 360 - our archives failed us and I'm scrambling to recreate the latest version of a project for our clients for an annual refresh. This would be a life saver!!! I'm going to try the .tmp tip shared above and see if that works, but my whole team would love this feature. How can we get it to the top of the list?
Hi Holly, and everyone else!
Storyline just received a new update today which includes a new feature called Cloud Backup. This means that from this version onwards, any Storyline course you publish to Review can be backed up to the cloud. Pair this with the just recently released Team Folders feature and now you can easily share Storyline project files with your team. No need to upload to a third party vendor.This also opens the door to be able to keep keep different versions of your course, and access them from anywhere with your Articulate 360 account.
Read more about the feature here.
Here's a guide on how to update Storyline to the latest and greatest for those who need it.
- AdrianHarveyCommunity Member
DO you mean to saynthat there is no way to download from Review at all, not even download the published file? I have lost work and I would be happy to get the published file back. It is ridiculous if I cannot do that!
- DavinaSandhu-d9Community Member
Agree - very unhelpful
- SarahNessCommunity Member
Please make it available to download the published version from Review 360. It would also be great if you could make Storyline be compatible with Mac. Somehow I kept saving my project and it only recovered back to 2pm, that is 8 hours of lost work. This is extremely frustrating!
Hi, Erin!
Oh no, I'm sorry to hear that the other computer is no longer accessible. If there isn't content created with the new machine yet, the temp file search may be empty since Storyline content is stored locally.
If there's anything else we can do to help, please let us know. We'll also update you if there's any forward movement on such a feature in Review 360!
Hi Adrian,
I'm sorry to hear that you lost your work!
Have you tried the steps Katie and Lauren shared above, in attempt to recover your project? You should still have access to view the course with Review 360, but currently, there is no option to download the the course from Review.
We have a feature request logged for the ability to download files from Review 360, so I'll add your vote and will be sure to update this discussion if this makes it to our feature roadmap.