Forum Discussion
Display menu while course is running...
I've got to be missing something super simple!?!? In Review 360, when the learner chooses to display the menu or the notes tab, the screen blacks out although the audio can be heard, so the screen i...
Hello Carrie, and thank you for sharing that sample file with me!
When I published the file to Review 360, I wasn't able to recreate what you described with a black screen. I'm using the latest build for Chrome: Version 91.0.4472.164. Here's a quick 30-second Peek of my test.
- Are you running the latest version of Chrome on all devices?
You've gone through quite a few troubleshooting steps already, so from here, I'd like to enlist one of our support engineers to step in. I've created a case on your behalf, so stay tuned, and someone from my team will reach out with a next step!
I just checked and didn't have the latest version of Chrome, so I updated.....but same black screen.
