Forum Discussion

DarleneDalgl618's avatar
DarleneDalgl618
Community Member
2 years ago

Customizing Numbered Dividers

Some of my lessons in Rise have a series of multiple-choice questions after a few blocks of content. Before each question, I've inserted a Numbered Divider. When I add a new numbered divider, it con...
rise 360
LeeMillardButlr's avatar
LeeMillardButlr
Community Member
9 months ago

Phil, you just blew my mind about using the dev tools and then saving the custom blocks! I love custom blocks and didn't even think that saving a new custom block would save the custom styling too! Awesome! Thanks! I still hope that Articulate could just add a parameter in their numbered divider block for what number to start with.

Also, I saw that your WYSIWYG editor was glitching in your video. I have a support ticket in with support for this very same thing. It happens randomly, but consistently random if that makes sense. They have logged it as a bug.

  • PhilFoss's avatar
    PhilFoss
    Community Member
    9 months ago

    Thanks for the feedback Lee, it is good to document these sporadic issues so I'm glad I captured that plus the fix (refresh). And I think it falls into one of the two biggest bug/requests we see in Rise:

    1. Froala. This is the 3rd party software (text editor) that Rise uses. If its a Froala issue, Rise doesn't seem to fix or improve it. It's not their software, after all.
    2. Backwards compatibility. What happens tomorrow when a new feature is added to a block you added to a lesson 5years ago? Will it break? Not load? Some features that seem simple to add might be very difficult to safely add to the Rise codebase without corrupting old courses.
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    9 months ago

    Hi Lee!

    Thank you for bringing this issue to our attention! Sorry that you've run into this setback!

    I see that you connected with my colleague Fannie May through your support case. She has this behavior logged as a software bug causing:

    • Text alignment and font size options are not working when editing a Heading Block in Rise 360.

    We've linked your feedback to the bug report and will provide updates as soon as a fix is in place! In the meantime, as a workaround, we suggest:

    • If you have a Windows operating system, this behavior cannot be observed in Windows-based browsers.
    • If working on a Mac, please use a browser other than Safari.

    Thank you for your patience! Sorry if this has been slowing you down!

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