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CristinaGdelaRo's avatar
CristinaGdelaRo
Community Member
3 years ago

Custom MENU links not working

Hi there!

I have a custom menu and submenu panels that link to their corresponding slides. I have created a few custom menus before in other projects and this is the first time it happened.

Links just don't link. I've tried saving the project in Review, web, preview....

Am I missing something, is anyone having the same problem?

Thanks in advance.

  • Hi, Cristina.

    Without seeing your file, my initial thought is that it has to do with the menu (layer) showing on hover, and hiding when the user moves the mouse away. 

    I'm a little confused about the triggers on your screenshot, as hovering on "3" should show the menu, but also jump to another slide (which would hide the menu). I'm not sure if your variables control if the menu will show again on the next slide.

    If you can share the .story file, I'm happy to take a closer look and help you troubleshoot!

  • Hi Maria

    I'm grateful for that super quick response.

    I solved it! I can't share the file because its a for a client but I'll try to explain how I sorted it out.

    The problem was on the base layer. I have three identical menus, each one for one different level (high, medium, low)

    When you select a character, it changes the variable that takes you to the proper menu.

    The problem was on my Master. In addition to the triggers on the menu and submenu layers (already shown) I also have show-hide triggers on the base layer which call a different menu depeding on the variable value. 

    My mistake was mixing the values and levels. So everything was messed up and the links weren't taking me to were I wanted.

    And the takeaway message from this is that I should test&check much more before panicing.

    Thanks a lot for your patience Maria.

     

  • Hi, Cristina.

    Thank you so much for returning to the discussion and sharing how you solved it (including screenshots!)!

    I'm sure it will be helpful to others in the community who might experience a similar issue in their projects.