Forum Discussion
Course Not Completing After Final Assessment
Hi,
I have a course built in Rise that should complete upon successfully passing the final exam regardless of the amount of content viewed. However, it will only grant credit in the LMS if a use...
Hello Joe,
Happy to help! Thanks for sharing a detailed description of the issue with an accompanying screenshot. This behavior is unexpected as you're tracking the course using quiz results. It's also strange why the course starts with a clean slate upon restarting. Knowing that other courses with similar settings work in your LMS, we can rule out an LMS issue.
But if you want to confirm that further, feel free to test your published course at SCORM Cloud and compare the results with your LMS. If it works at SCORM Cloud, I recommend opening a support case with your LMS provider to troubleshoot the issue.
If your course doesn't work correctly at SCORM Cloud, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you.
