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EricaZimmer-bb6's avatar
EricaZimmer-bb6
Community Member
6 months ago

Continue button won't unlock

Suddenly, the continue button set to Complete Block Directly Above setting won't work on Video Blocks or Storyline block. It won't unlock.  Up until now, they would unlock as soon as you start a storyline block.  Now nothing works.  I had to move the button after a Rise built-in interaction block to have it unlock.  Is anyone else experiencing this?

Rise 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    6 months ago

    Hi Erica,

    Thanks for reaching out and I'm sorry to hear you ran into this issue! 

    I'm happy to help and have a few clarifying questions.

    • Does this happen with one specific file or multiple files?
    • Does this happen when previewing the course or the published version?

    If you're willing to share a screen recording or copy of your course, I'd be happy to take a closer look at what's going on. You can do so through a support case!

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