Forum Discussion
SamClark
7 years agoCommunity Member
Color picker (eyedropper) doesn't work
Trying to pick a shape's border color to match other on-screen elements. The eyedropper only works in the dialog box. Once outside, the chosen color is black no matter what the eyedropper is over....
RichardMulca257
2 years agoCommunity Member
Yes, color picker is not working for me either. Works in older version
- JoseTansengco2 years agoStaff
Hi Richard,
Sorry to hear that you ran into this snag. As per checking, the color picker function works without any issues on my local Storyline 360 Build 3.70.29211.0 installation.
Would you mind providing me with the following information so we can help you with your concern?
- Which version of Storyline 360 are you using right now?
- What was the last version of Storyline 360 where the color functionality worked for you?
- Have you tried repairing your latest Storyline 360 installation to see if this helps?
- How many monitors are you working with? Are you able to replicate the behavior when working on a single screen?
Looking forward to hearing from you!
- RichardMulca2572 years agoCommunity Member
Hi Joe,
I re-installed the latest version today and it works now, so not sure what was going on last week.
For reference I’m using 3 monitors.
Thanks,
Richard