Forum Discussion

RossHill's avatar
RossHill
Community Member
7 months ago

Can't get into Rise 360

When I try to get into Rise, the computer works for a while then says - "502 Bad Gateway"

I can get into Review and Training without an issue.

  • Hi Ross,

    I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue. 

    We’re pushing out a fix and will be monitoring it. As Karl mentioned, we’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.

  • Hello Ross,

    We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.

    If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!