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CassidyHammond's avatar
CassidyHammond
Community Member
2 years ago

Can't export course to Zip file

I have been trying to export a Storyline file to an LMS zip file and it will load then Storyline crashes. Is there any way to prevent this from happening?

  • Hi Cassidy!

    Sorry to hear you've run into issues when exporting your Storyline course as a zip package.

    I see that you've already opened a support case and connected with my teammate Johnrey. Great move! It looks like Johnrey replied to your e-mail with some feedback and troubleshooting steps you can try. I'd suggest giving those a shot to see if that does the trick!

    We can continue this conversation over in your support case to keep all information in one spot.