Forum Discussion

4koelemans's avatar
4koelemans
Community Member
2 years ago

Cannot publish to Review 360 - Internet error message

Hi there. I keep getting this error when I try and publish to Review 360. My internet is fine - I even tried using my hotspot on my phone and I get the same error message.

Review 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Kristin!

    Sorry to hear about the trouble you're running into when publishing to Review 360. I'd be happy to help!

    I have a few follow-up questions to help me understand what you are experiencing a little better:

    • Are you only seeing an error when publishing to Review 360 or publishing in general?
    • Are you able to Preview the project without any error messages?
    • Would you mind importing the project into a new project, and then try publishing to Review 360 again?

    If you're willing to share, it would be helpful to take a closer look at the affected file and test the behavior on our end. You can share it here in the discussion or privately through a support case. We'll delete it from our system once troubleshooting is complete!

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