Forum Discussion
DanielSchissler
8 months agoCommunity Member
Cannot connect to Articulate authentication server
OK, this is rather weird. I have Articulate 360, and when I try to open a Story file, it prompts me to Log In to continue. I initiate the process, but then, after trying to hit the server, I'm retur...
EricSantos
8 months agoStaff
Hello Daniel,
Sorry for the trouble logging in. Great idea to open a case as well. I see you've connected with my teammate, Mick, who suggested downloading and installing the latest Articulate Desktop app version to fix the issue.
Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!