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AleshaBarker-25's avatar
AleshaBarker-25
Community Member
2 years ago

Can not copy and paste text from a storyline into word

When I click on the text field and copy it, in the Storyline... it will allow me to paste it in the word document but, then I am unable to interact with the Storyline again.  I have to use Task Manager to end task or restart my computer. I have uninstalled both Storyline and Word and same issue. No one else in my office has this happen when using the same storyline file so it isn't the file itself. Any ideas?

  • Hi Alesha,

    I'm sorry to hear you're hitting this snag!

    Good idea to open a case as well! I see that my colleague, Luiza, has picked it up. You're in great hands! Please expect an email from her shortly, and we'll continue the conversation there.

    I appreciate your patience!