Forum Discussion
Bug? Feedback Master Slide Show Layer trigger not working?
Hi Guys,
I'm using SL3.
I've created 2 sets of menu icons using:
Slide Master (Blank) layer
Feedback Master (Incorrect Feedback) layer
Showing layer in Slide Master (Blank) using trigg...
Hello Everyone!
I wanted to share some great news! We are no longer seeing this bug that prevented a feedback master layer from displaying when being triggered from the base layer within a Storyline course.
Please make sure that you are using the current version of Storyline 360 (3.72.29699.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
Hi Nick!
I'm sorry that you ran into the bug where layers on a Feedback Master layout do not display when triggered from the base layer.
We've got it documented, but based on the limited impact, it's still an open issue for monitoring. I'll share your experience and notify you of any changes.
In the meantime, we're happy to troubleshoot your project for any viable options. If you could share the .story file, please use this private upload link.
Katie,
With the new upgrade, I also experience that the feedback master remains buggy. Specifically, changing the states of a button on a master slide, do not carry over when an associated layout is applied. This is on an existing project opened in the new update. I have not yet tried it with a completely new project, although I get the same problem if starting clean, and then inserting a question slide from an earlier project.
Image “Feedback Master” shows all button states retain a tan color.
Image “When applied” shows a new slide to which this layout has been applied. From some mysterious place, the teal color is applied to the hover and down states. This requires me to change the button states manually on every question.
The attached Test-2.story is a file created with the new version, and then a single slide from the earlier project was added. In addition to the same problem, the feedback master button states now show colors from neither the slide nor the feedback master (New Feedback Master).
Is this part of the "limited impact" known bug; and if so, will it ever being fixed? The many replies to the thread seem to indicate that the "impact" is more than limited.
Hi John!
It sounds like you're seeing an issue with the buttons states in the Feedback Layers. It looks like the states are not changing on the Layers located in Slide View. I'm seeing this on my end as well.
We have this bug logged as well as the one discussed in this thread regarding the triggers on the Feedback Master. I've added your comments to the report and shared it with our team.
