Forum Discussion

EAncheta's avatar
EAncheta
Community Member
6 years ago

Bug? Feedback Master Slide Show Layer trigger not working?

Hi Guys, I'm using SL3. I've created 2 sets of menu icons using: Slide Master (Blank) layer Feedback Master (Incorrect Feedback) layer Showing layer in Slide Master (Blank) using trigg...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I wanted to share some great news! We are no longer seeing this bug that prevented a feedback master layer from displaying when being triggered from the base layer within a Storyline course.

    Please make sure that you are using the current version of Storyline 360 (3.72.29699.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

EAncheta's avatar
EAncheta
Community Member

Hi Leslie,

Thank you for the information.

I can do that in the actual Feedback Master slide but the issue is, Show Layer triggers is not functioning.

There's no other way to access layers from Slide Master to Feedback Master. That's why I created layer menus in both. 

I hope you can give us the soonest solution on this.

You may use the storyline file I've sent to show us workarounds.

Again, thank you.

 

Crystal-Horn's avatar
Crystal-Horn
Staff
6 years ago

Thanks for clarifying, Erwin. We will keep you posted about the bug.

In the meantime, once you have created your question slides and determined the feedback, you can edit each of the actual feedback layers on each slide (not the masters) to include the individual menus. Since those menus show at the start of the timeline for the feedback layers, it should be ok to have them everpresent on the slide.

Attached is your modified example, and you can check out this Peek to see what I did. This would be the only workaround at this time. I hope that helps!

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